Frequently Asked Questions
Q. I registered online but can't log in to the website! Help!
Q. I forgot my password. Help!
Q. Help! I can't log in!
A. First, if you're a new member, did you receive an email when you registered? Did you read it? It reads:
Before you can log in to the website your online registration must be approved by a Gazelles administrator.
Once your registration is approved you will receive a confirmation email and will be able to log in.
So did you receive the confirmation email?
Finally, have you tried to reset your password.
Q. The sign up process is confusing. What gives?
A. It makes sense to us! But the confusion arises because registering for the website and signing up for a training class are two different things. Just because you registered online does not mean you are signed up for and can attend a class. And just because you went to class does not mean you are signed up and approved online. Along those lines, you shouldn't "just show up" to a class without having talked to Gilbert first (there may not be room, you haven't signed the waiver, etc.). And you can't log in to the website until an administrator (usually Gilbert) confirms you. That usually takes a couple of days.
So if you registered but can't log in, please either talk to Gilbert or wait until an administrator approves your registration (you will receive another email indicating you have been approved).
Q. Now with that out of the way, what is Gilbert's Gazelles?
A. Gilbert's Gazelles is the premier training group in Austin, Texas for all levels of runners and other athletes. Gilbert Tuhabonye is the founder and coach of the Gazelles.
Q. Why should I join Gilbert's Gazelles? What will I get out of it?
A. You should join the Gazelles if you want to improve as a runner, get in better shape, have lots of fun, learn from one of the best coaches in the country and be a part of a friendly community. As with anything else, you will get out of the Gazelles what you put into it. We don't make guarantees, but the Gazelle training methods have produced positive (and in some cases astonishing) results for hundreds of current and former Gazelles.
Q. Do I need to be a strong and/or fast runner to join Gilbert's Gazelles?
A. No. We have training groups for every level of runner, from beginner to high school to professional athlete. Whether you're training for your first 5k, you're just someone who likes to run, or you're trying to win the next Ironman triathlon, we have a training group that's the right fit for your abilities and fitness level.
Q. But I'm really out of shape and I'm afraid I'll be intimidated running with those really fit, fast people I see on the Town Lake Trail.
A. Don't worry. We know everyone is at a different stage of fitness and ability, and all of our training groups are designed to be flexible enough to match your current level of fitness. There's no competition or judgment. If you're still hesitant, our Beginner Gazelles group is designed specifically for people just getting (back) in to shape. And besides, all the Gazelle runners, no matter what their ability or what group they are in, are super-friendly people and you'll only receive encouragement and courtesy from the whole Gazelle community.
Q. So what is the training actually like?
A. All of our groups incorporate a variety of workouts, focusing on speed, strength, endurance and flexibility. One session might be on a track, another on the trail, and still another on the road. Distances and intensity vary. Gazelles like to train hard, but they also train smart and have fun.
Q. Will I get individual training, or will I get lost in a big training group?
A. You will train as part of the group, but you certainly won't get lost and you will definitely receive individual training. Gilbert keeps an eye on everyone and notes their progress and addresses their needs individually.
Q. Will Gilbert actually be coaching me?
A. Yes. Unless specifically stated otherwise, Gilbert personally coaches all of our training groups. Some groups may also have other coaches who assist Gilbert.
Q. How do I join?
A. Look over our training groups, then fill out the form on this page and someone will contact you with further instructions. Remember however, that class size is limited and not all groups may currently be taking new members. It's always best to contact us before signing up.
Q. How much does it cost?
A. Currently, enrollment in our training groups is $80 for first month and $65 for each month thereafter. All groups include three training sessions per week.
Q. How can I pay?
You may pay Gilbert directly by check or cash, or you can pay online with your credit card. You may pay one month at a time or prepay for multiple months. But please, only pay once you have talked to Gilbert and been accepted into a training group.
If you have other questions, contact us or request more information.
